Terms of use

These terms govern your use of train-watcher.com (“the service”). By creating an account, you accept them.

1. The service

TrainWatcher monitors publicly available Eurostar Snap ticket availability and sends you alerts when a date opens up on a route you follow. TrainWatcher is an independent service with no connection to Eurostar: we do not sell tickets, we take no payment, and every booking happens exclusively on Eurostar's official website, under their own terms.

2. Your account

You agree to provide a valid email address, keep your credentials confidential, and create only one account for reasonable personal use. You may also sign in with Google, in which case Google manages your credentials.

3. Free of charge

The service is free during the launch period. Should a paid plan be introduced, it would never apply retroactively without your consent, and you would be informed in advance.

4. What we do not guarantee

We do our best to detect openings quickly (continuous monitoring, alerts within minutes), but the service is provided “as is”:

• we do not guarantee that the availability shown is complete or accurate — Eurostar's website is the only authoritative source;
• receiving an alert does not guarantee you will get a ticket: Snap seats go fast and may be gone by the time you book;
• the service may be interrupted, degraded or discontinued, in particular if Eurostar changes its website or its terms.

To the extent permitted by law, we cannot be held liable for indirect loss (a missed ticket, a cancelled trip, a price difference, and so on).

5. Acceptable use

You must not misuse the service: mass automated access to our API, reselling or commercially redistributing alerts, creating accounts in bulk, or any unlawful use. We may suspend or delete an account in case of abuse, with notice where possible.

6. Intellectual property

The site, its brand and its content belong to TrainWatcher. “Eurostar” and “Eurostar Snap” are trademarks of their respective owners, cited for descriptive purposes only.

7. Termination

You may stop using the service at any time and request deletion of your account at [email protected]. Your data will then be erased in line with our privacy policy.

8. Governing law

These terms are governed by French law. Any dispute will fall under the competent courts, after seeking an amicable resolution. Contact: [email protected].